Shipping, Return & Refund Policy – bharatprogressive.com

Effective From: 14/06/2025

At Bharat Progressive Projects Pvt Ltd, we are committed to providing quality digital services and transparent policies. Please read the following terms carefully to understand how we manage service delivery, refunds, and cancellations for our job portal users.

All our services — including job listings, resume assistance, career guidance, skill development programs, and recruiter tools — are digitally delivered through our online platform.

No physical shipping is involved.
Upon successful payment, users will receive instant access to the purchased service(s) via email and/or dashboard login.
If there is any delay in activation (beyond 24 hours), users should contact support immediately.

As a digital service provider, we do not generally offer returns or refunds once a service is accessed or consumed. However, we do offer limited refunds under the following conditions:

Eligible Refund Scenarios:

Duplicate or accidental payments
Technical issues that prevent access to services (unresolved within 3 business days)
Inadvertent purchase of an incorrect service not yet accessed

Non-Refundable Scenarios:

Change of mind after purchase
Service already accessed, downloaded, or used
Lack of results (e.g., not receiving a job interview/call is not grounds for refund)

Refund Process:
To apply for a refund, email support@bharatprogressive.com within 48 hours of the transaction. Include your full name, email, order ID, and reason for the refund.
Our team will process your request within 5–7 business days.

You may cancel your subscription or service before activation or use. Once a service is accessed, cancellation is no longer permitted.

Subscription Plans:

Users must cancel auto-renewing subscriptions at least 24 hours prior to the next billing cycle to avoid charges.
No partial refunds will be provided for mid-cycle cancellations.

Single-Purchase Services:

Once purchased and delivered, cancellation is not applicable.

To cancel:
Please contact support with your user ID and service details via email or through the user dashboard.

FAQ

Does Bharat Progressive Projects Pvt Ltd ship any physical products?

No. We are a digital job and career platform. All services (job listings, resume assistance, skill training, etc.) are delivered online via your dashboard or email. No physical shipping is involved.

When will I get access to the services I purchased?

Immediately after payment confirmation, services are activated and accessible via your account. In rare cases, it may take up to 24 hours. If you do not receive access within this time, please contact our support team.

Can I cancel my subscription?

Yes. You may cancel your subscription plan any time before your next billing cycle. However, once the service has been accessed or partially used, cancellation will not be eligible for a refund.

Can I get a refund if I didn’t get a job through your portal?

Unfortunately, no. While we provide tools and opportunities, job placements depend on various factors beyond our control. We cannot guarantee job offers and therefore do not refund based on outcome dissatisfaction.

How do I cancel a service or subscription?

To cancel, go to your user dashboard or email us at support@bharatprogressive.com with your account and plan details. Cancel at least 24 hours before renewal to avoid charges.

What if I paid but didn’t receive access to the service?

If you experience any issues accessing your service, please contact our support team immediately. Should the problem remain unresolved for more than 3 working days, you will be eligible to request a full refund.